For inquiries about new services, to place a service call, and to ask any general questions, please contact Kencor, Inc. Elevator Systems.

Kencor, Inc. Elevator Systems Office Directory

Representing a combined industry experience of over 175 years, Kencor, Inc. Elevator Systems values all of its client relationships. We deliver timely, quality service that is technically superior and customer-service friendly in Delaware, Maryland, New Jersey, and Pennsylvania. As a result, Kencor, Inc. enjoys a customer retention rate of 98%.

Please take a moment here to learn more about our management team; we encourage you to contact us with any questions. Kencor, Inc’s in-house management teams are also joined by a fleet of field technicians, all of whom are Certified Elevator Technicians (CETs). They look forward to meeting you on-site and applying their skills to satisfy your elevator needs.

Contact Info

P.O. Box 1659 West Chester, PA 19380


M-F 8:00 am – 4:30 pm

24/7 Emergency Service

Executive Team

Karen Kennedy, Chief Executive Officer

Matt Hollinshead, VP of Service Operations
Cell: 484-477-5183

John Dodds, President and Chief Operating Officer
Cell: 484-995-3642

Maira Martino, VP of Finance

Repair / Warehouse

Ed Bergstresser, Repair Manager

Rich Dimeo, Purchasing Coordinator/ Warehouse Manager


Joe Demaio, Sales Manager

Betsy Kennedy, Sales Manager

Jean Elliott, Sales Representative

Victoria Yoder, Sales Representative

Samantha Moody, Sales Representative

Selena Swanger, Sales Representative

Jerry Murray, NJ Sales and Construction

Trish D’Amico, Repair Estimator


Denise Tucker, Payroll/Benefits

Ian McConnell, AR Manager

Bethie Rubino, AR/Billing

Sara Ziegler, AR/Collections

Nancy Giampietro, Accounts Payable

Lisa Wurst, Receptionist

Janine Bemiller, AR/PO’s/Database Manager

Project Management

Sophia Engelbrecht, Inspections/Testing

Tamile Darden, Project Manager

Jim Kennedy, Director of Modernization & Construction

Randy Moody, Field Supervisor

Wayne Matesig, Field Engineering

Alec Schaible, Project Manager

Scott Passwater, Construction Manager

Mark Statler, Field Supervisor


Michelle Smiley, Service Manager

Bill Burton, Service Supervisor

Vince Hillbish, Service Supervisor

Deborah Watson, Service & Scheduling Coordinator

Mike Elliott, DE/MD Service Supervisor

We tailor our installation, service, and repair to your needs. Get A Quote!

Customer Feedback

Thank you for sending Jonathan to my home yesterday. He did an excellent job, was very professional, and was able to fix the elevator quickly. You have a new lifetime customer!

- Stephen G. (Residence)

I just wanted to send a quick note to let you know how professional, knowledgeable and courteous were the two gentlemen that you sent to work on our elevator at our school, Scott G. and Peter A. They were wonderful! Also thank you for always having Robyn M. service our elevator. He is a true blessing!

- Administrative Assistant, Saints Peter and Paul School

He was there in less than an hour after she placed the call. He always does an amazing job. He knows exactly what's wrong with the elevator all the time, he's great at what he does. He's pleasant, delightful, and so kind towards her parents. He's a real God-send.

- Review about Scott F. (service technician)

I am truly impressed with the timely response of my service call yesterday. I was impressed with Mike’s followup and believe he was truly knowledgeable and is a valuable asset. I look forward to working with your company in the future.

- Dr. Anthony from Josephs House Assisted Living

Just wanted to take a second and thank you and everyone at Kencor who was involved in this last repair issue with our elevator. I really appreciate the rapid response and the quality service! I wish all of my vendors operated this way!

- Greg Director of Operations
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