TESTIMONIALS

Hear what our clients have to say.

Review about Bill M. (service technician) Kencor

Bill is wonderful, always a positive experience working with Kencor. Excellent service provided and always prompt. Consistently addresses any issues our elevator experiences. Very happy with the elevators installed last year.

- Riviera Apartments, Atlantic City, NJ

Review about Jonathan H. (service technician)

Thank you for sending Jonathan to my home yesterday. He did an excellent job, was very professional, and was able to fix the elevator quickly. You have a new lifetime customer!

- Stephen G. (Residence)

Review about Scott G, Peter A, & Robyn M (all service technicians)

I just wanted to send a quick note to let you know how professional, knowledgeable and courteous were the two gentlemen that you sent to work on our elevator at our school, Scott G. and Peter A. They were wonderful! Also thank you for always having Robyn M. service our elevator. He is a true blessing!

- Administrative Assistant, Saints Peter and Paul School

Review about Scott F. (service technician)

He was there in less than an hour after she placed the call. He always does an amazing job. He knows exactly what's wrong with the elevator all the time, he's great at what he does. He's pleasant, delightful, and so kind towards her parents. He's a real God-send.

- Daughter of residential customers – Rockland, DE

Review about Scott G. and Peter A. (service technicians)

Car #2 is running good. I'm so glad you gave my account to those 2 guys (Scott G. and Peter), they're great; they really are. It seems like there's nothing that they can't handle. I'm really glad they’re my guys. And I really appreciate the way Kencor works with us on things like trying to do most of the work in regular hours and putting a limit on the amount of overtime charges we have to pay. You always keep us up to date, and let us know what’s going on. That says a lot for a great company like Kencor. Thanks for the follow up phone call and all the great work you guys do.

– The Royal Worthington Apartments

Review about Jorge P. (service technician)

I wanted to compliment and thank you for the technicians that I’ve had the privilege of working with at the YMCA since 2006. Jorge, my current technician is pleasant, knowledgeable, professional and helpful, as was the gentleman assigned to me before Jorge. Our technicians are a credit to their industry. It’s not easy taking care of a 50+ year old elevator and they do a fantastic job, every time. I never have to worry about a thing, as far as my elevator is concerned, with Kencor on my side. Everyone I’ve had dealings with here has been the same way. Your staff and your company with well trained, polite and polished people. You can’t go wrong with Kencor, and I’d be pleased and honored to tell that to anyone that. As I’ve said, I’ve been a happily satisfied customer for over 11 years.

– Jack B., VP of Facilities Management, Community YMCA Red Bank

Review about Bill M. (service technician)

From 1-10, Kencor is an 11 and Bill M. is a 21! We have recently provided a good reference to a new potential customer for Kencor!

- Paul O., 801 Asbury Associates

Review about Kencor

I feel the need to let you know the exemplary service your company provided to us during a difficult and tedious task of our annual Alarm Certification. This is quite a process as we have 15 floors and hundreds of residential units plus dozens of commercial units. Less than an hour into the operation, the alarm technician completely shorted the Fire-Service interface circuit disabling all 3 elevators. This would cause a catastrophe should any other problems arise and a large part of the building population need access to the elevators. Kencor was notified and onsite in less than 30 minutes and the situation was rectified immediately – which we have grown to expect over our relationship with Kencor!

The next day, our community suffered a power outage long enough to have our generator system take over allowing all of our cars to park at our Lobby floor one at a time... the service car picked back up and continued to operate flawlessly. We just wanted to simply say “Well Done!

- Building Manager, VFTW, King of Prussia, PA

Review about Kencor

Phil did a great job. If I may take a moment of your time I’d say Phil is an awesome tech and we really appreciate his visits. He’s prompt, kind and professional. He does a great job of explaining what he’s doing and if he doesn’t have an immediate answer to a problem he finds the answer and gets back to me. We’re very glad you are our elevator company.”

-Cory from Croydon Apartments

Review about Kencor

I am truly impressed with the timely response of my service call yesterday. I was impressed with Mike’s followup and believe he was truly knowledgeable and is a valuable asset. I look forward to working with your company in the future.

-Dr. Anthony from Josephs House Assisted Living

Review about Kencor

Your service department and your techs get high marks for your customer service. I really appreciate the followup!

-Dave from City Team Ministries

Review about Kencor

Just wanted to take a second and thank you and everyone at Kencor who was involved in this last repair issue with our elevator. I really appreciate the rapid response and the quality service! I wish all of my vendors operated this way!

-Greg Director of Operations

Review about Kencor

Kencor’s team worked closely with Norwood during submittals, and then during construction to assure a quality installation. All work was performed on time, on schedule, and within our project budget. The Brandywine 6 project was a big success for Norwood, Henderson and Franklin Mint. We firmly believe Kencor is one of the reasons this project was successful, and would not hesitate to work with them again in the future.

-John from Norwood Contractors

Review about Kencor

Kencor’s price for the work was within our budget and they completed all of their work on time. It was a pleasure to work with Kencor’s project team, and we are especially grateful for their technicians who worked diligently and gracefully under pressure. We look forward to working with them on the next phase of the Suburban Square’s renovations, as well as any other project that will require conveyances.

-Ed Executive Vice President

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